a couple of air conditioners sitting next to each other

Air Source Heat Pump & Air Conditioning Specialists – Serving Somerset, Devon, Dorset & North Somerset

Welcome to ProCare Heat Pump Services – your trusted local experts in air source heat pump and air conditioning maintenance, servicing, and repairs across the Southwest. We help homeowners, landlords, and businesses keep their systems operating efficiently, ensuring year-round comfort, lower energy bills, and reduced carbon emissions.

We also offer specialist heat pump design services for installers. If you’re a heating engineer or builder who installs systems but prefers not to handle the design and compliance side, we provide full MCS-ready designs, heat loss calculations, and support to keep your projects moving smoothly and professionally.

With years of hands-on experience and a deep understanding of renewable and conventional systems, we deliver tailored solutions that maximise performance, protect your investment, and support the UK’s move toward low-carbon heating.

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What Is an Air Source Heat Pump?

An air source heat pump (ASHP) extracts warmth from the air, even on chilly days, to heat your home. This environmentally friendly alternative to traditional fossil fuel technology cuts running costs and lowers your energy bills, especially with regular servicing. With ProCare, you benefit from a low-carbon, cost-effective approach to heating.

Why Regular Servicing Matters

Regular heat pump servicing is vital for keeping your system running smoothly, preventing breakdowns, and maximising its lifespan, often 15 to 20 years. Annual servicing ensures your warranty remains valid and that your system operates at peak efficiency, putting more money back in your pocket and helping you take advantage of available grants for energy-saving improvements.

Our Services

We provide brand-specific care for all leading systems, including Mitsubishi Electric, Daikin, Vaillant, NIBE, Samsung, and more. Our services include:

Heat Pump Repairs
Annual Servicing
System Diagnostics
Seasonal Efficiency Checks
Unvented Cylinder Safety Checks

What to Expect From ProCare

Every visit includes a pre-arrival call or text, a full system inspection, cleaning of filters and heat exchangers, a detailed performance report, and a friendly homeowner guide. You’ll always receive honest advice and clear communication from our team.

Value-Added Solutions

We’re developing innovative resources like FilterMate—our filter subscription service that delivers brand-specific filters and reminders straight to your door, so you never miss a replacement. This simple subscription helps keep your system clean and reduces costly callouts.

Comprehensive Coverage Area

ProCare Heat Pump Services travels to you—serving Somerset (Taunton, Bridgwater, Yeovil), Devon (Exeter, Tiverton), Dorset (Sherborne, Shaftesbury), and North Somerset. No matter where you are in the region, you can count on us for fast, reliable, and environmentally friendly support.

Quick Homeowner Maintenance Tips

Clear leaves and debris from your outdoor unit
Listen for unusual sounds
Monitor system performance
Book your annual service
Replace filters when dirty

Get in Touch With ProCare Heat Pump Services

For expert maintenance, reliable repairs, or to find out how grants can help you upgrade to an environmentally friendly system, contact us today. We design the best solution—saving energy, protecting the planet, and keeping more money in your pocket.

Contact us today for expert heat pump care. Save energy, cut costs, and enjoy peace of mind.