At ProCare Heat Pump Services

we provide expert maintenance, repair, and installation of air source heat pumps and air conditioning systems. Serving homeowners and businesses across the Southwest, we help you stay comfortable year-round while reducing energy bills and lowering your carbon footprint.

We are proud to be a preferred maintenance supplier for Mitsubishi Electric and Vaillant, trusted for our technical expertise and commitment to quality.

Alongside our core services, we offer a specialist design service for installers, delivering tailored, MCS, compliant system designs to ensure smooth installations and optimal performance. With years of hands-on industry experience, ProCare is your reliable partner for efficient, long-lasting HVAC solutions.

Air Source Heat Pump Experts

We know every property is different, which is why we design the best solution for each client. Our engineers provide expert, brand-specific servicing and repairs for leading manufacturers including Mitsubishi Electric, Daikin and Vaillant, NIBE, and Samsung. Our aim is to keep your system running efficiently, with lower running costs and reduced environmental impact.

Comprehensive Maintenance & Regular Servicing

Routine servicing is essential for any heat pump systems. Our annual service plans keep your system energy efficient, help prevent unexpected breakdowns, and can extend its lifespan up to 20 years. Regular maintenance also validates your manufacturer warranty and ensures your system is operating to it’s optimum efficiency.

Core Services & Prices

ServiceDescriptionPrice (exc. VAT)
Annual Service – ASHPFull check, clean, and functional test of air source heat pump. Includes performance diagnostics and filter cleaning.£140 (from)
Annual Service – A/CService for residential/commercial split units. Includes refrigerant level checks, coil cleaning, and system test.£120 (from)
One-Off Repair CalloutDiagnosis and repair of faults (labour only – parts charged separately).£90/hour
Emergency Call-Out (Weekdays)Same-day response within 25 miles of Taunton.£120 (first hour)
Emergency Call-Out (Weekends/Bank Holidays)Subject to availability.£150 (first hour)
Service Plan (Subscription)Annual service + priority call-out. Monthly payment.£14–£18/month
Performance Health CheckOptional system inspection between services (e.g. post-install).£80
System Flush (if required)For heavily contaminated or performance-compromised units.Quote on request

Travel Policy

  • Travel within 25 miles of Taunton is included in all service pricing.
  • For locations beyond 25 miles, a £0.50/mile surcharge applies.

Additional Notes

  • Installations available on request and typically subcontracted to trusted partners.
  • Fully industry-accredited.

© 2025 Procare Heat Pump Services